With your explicit consent we can collect elements of personal identification regarding you, like your full name, telephone number, mail address, e-mail address, information about the services you choose or similar, when you request a service, when you send us your queries via our website, and when you are choosing to contact forms.
We are using Google Analytics on our service and when you are visiting our websites, we might receive certain information about you, as described below. We shall not send any e-mail advertising messages without your explicit consent. However, we might send you e-mail messages regarding your former contact with us about a service we provide or in case you will be requesting information from us about the performance of our service/contract.
Delfinia Hotel allows for its users to correct, change, add or delete data and information that have been collected by the Hotel. If you choose to delete information, the Hotel will act in order to delete this information from its files shortly. For the protection and security of the user, the Hotel tries to certify that the person making the changes is the same person as the user. In order to have access, change or delete personal data and to report problems regarding the operation of the website or in order to ask any question you can contact Delfinia Hotel via e-mail at email@example.com or at our mailing address Moraitika Village, Corfu Postal Code 491 00, Greece.
The legal basis is article 6, par.1, points a), b) and f) of the EU General Data Protection Regulation (GDPR).
You will be notified via e-mail or warning notification in our website for any ownership change or usage of your personal data, as well as any choices that you may have regarding your personal data.
Delfinia Hotel will not lease or sell your personal information to others and it will not share (except from the reasons stated at the present notice) your personal data to third parties.
We store information to locations outside the direct control of Delfinia Hotel, to servers or databases that are located with hosting providers. Our hosting provider does not have access to your personal data.
We use the Fusioned Ltd. Company, 21 Poplar Hill, Walton on the Wolds, Loughborough, Leicestershire, LE12 8JD – United Kingdom in order to support our servers. This company acts as a “processor” for the services that it provides to its customers (us), and has periodically technical access to our server’s data for support and maintenance..
Our website’s software is “Wordpress” , a software developed from the company named Automattic Inc., 60 29thStreet #343, San Francisco, CA 94110, United States of America. You can contact this company at Aut O’Mattic Ltd.c/o GA, Business Centre, No.1 Lower Mayor Street, International Financial Services Centre Dublin 1, Ireland. This company has periodical technical access to our server’s data for support and maintenance.
Delfinia Hotel does not collect any data regarding your payment, e.g. account number, debit or credit card number and other information about our client’s card , as well as other information concerning the account, identity check, charge and contact information when they made their reservation and payment of a room or a service. We use a third provider as a payment processor, named Book Online Now, stated at 124 Ionias ave, Alimos,GR 17456 , Athens, Greece , tel: +30 210.992.04.11 .They do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested (https://www.bookonlinenow.net/privacy_policy.html).
The information we collect through Delfinia Hotel can be stored and processed in Europe. If you are in the European Union or in the European Economic Area, we would like to inform you that we will not transfer information, included your personal data, to any country outside the EU or the European Economic Area.
Delfinia Hotel has the protection of privacy and personal data against malicious activity as we are using the latest and up to date Firewall and Antivirus programs. Our website is supplied with a security Certificate granted by ESET SSL Filter CA..
Although Delfinia Hotel tries hard to protect your privacy and your data, it can neither ensure nor guarantee the safety of any information you have transferred to Delfinia Hotel nor ensure that your information could not be accessed (revealed, altered or destroyed) from third parties, who can hack in to any of our standard physical, technical or administrative guarantees. When you insert sensitive information (like your connection credentials) in our registration or order forms, we encrypt these information using SSL technology (Secure Sockets Layer), as well as other related technologies available in WordPress. Nevertheless, there is no Internet transmission method or digital storage method, which can be described as 100% safe. Consequently, we cannot guarantee ultimate safety.
If you have any questions regarding our website safety, please contact us to this address: firstname.lastname@example.org. Possible credit card processing companies that you choose to use with us (POS-owning companies, banks etc) do not store, share, save or use personally recognizable data for any other purpose. We don’t cooperate with such a company online, though.
In case your personal data have been violated, Delfinia Hotel will notify the concerned parties immediately, according to the existing legislation.
According to the GDPR, your rights are the following. You can read more about your rights with details here.
You have also the right to complain to the Hellenic Data Protection Authority (http://www.dpa.gr/), in case you sense that there is a problem concerning the way you handle your data.
According to the EU and EU-US Protection of Personal Data Authorities, Delfinia Hotel is pledged to settle complaints concerning privacy and the collection or usage of your personal data. For such matters of data, questions or concerns regarding the usage of personal data, please contact us in this address: email@example.com. In case your question or concern cannot be satisfied via this process, you have the right to complain to the Hellenic Personal Data Authorities (www.dpa.gr).
(i) In case you make a reservation or you ask for services via our website, we will store your information for as long as it takes to offer you these services and until the prescription of any legal claims (limitation of rights). We will store and use your data as necessary, in order to comply with our legal obligations, to settle disputes and to enforce our agreements.
(ii) In case you contact us via our website platform for questions or enquiries, we will store your data for a necessary period of time, but not for more than two (2) years after the submission of your question.
(iii) In case you contact us for a job application, we will store your data for as long as it takes to offer you services and until the prescription of any legal claims (limitation of rights).
The protection of children’s privacy is especially important. Thus, Delfinia Hotel does not store or ask for personal data for children under the age of 13. In case we have stored personal data from a child under the age of 13, we will delete them the soonest possible. If you believe that we have stored data of a child under the age of 13, please contact us at our electronic address firstname.lastname@example.org, or at our mailing address Moraitika Village, Corfu Postal Code 491 00, Greece, For the Attention Of Our Company.
All changes of this Policy apply when they are published in this website. When we change our Policy in a substantial way, we will inform you via email or with a warning notification in our website, before the change applies and each user will be notified for the admission date on the bottom of this page or with other means.
In case you have any questions regarding our Policy, our website practices or your transactions with this website, please contact us in this address: email@example.com or mail us to the following address: Moraitika Village, Corfu Postal Code 491 00, Greece, For the Attention Of Our Company.
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